Shipping Info

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Currently, our site services U.S. and Japan shipments only.
For Canada and Other International shipments - please contact our
Customer Service Center.


We normally process, pack and ship all in-stock orders
within two days of receipt.
 

Shipping Methods

U.S. Shipments*

U.S. Standard Mail Service

  • Please allow 7-10 business days for delivery 

U.S. Expedited Mail Service

  • Please allow up to 5 business days for delivery
  • Suggested shipping method for orders containing chocolate
  • Expedited service willl not deliver to a P.O. Box address

*Additional ship charges may apply to heavy, oversized or bulk orders.

*Additional ship charges may apply to remote locations in Alaska and U.S. Territories.

Japan Shipments

Japan Standard Mail Service

  • Approximately 10 business days for delivery
  • Please allow up to 3 additional days for special order requests
  • Limits on quantities or restrictions apply to specific items due to Customs
    or shipping regulations. Please see below.

Canada Shipments (Please call for ship rates)

Canada Standard Mail Service

  • Approximately 15-20 business days for delivery

Canada Expedited Mail Service

  • Approximately 10  business days for delivery
  • Suggested shipping method for orders containing chocolates
  • Expedited service will not deliver to a P.O. Box address
  • Limits on quantities or restrictions apply to specific items due to Customs
    or shipping regulations. Please see below.

Other International Countries (Please call for ship rates)

Please contact our Customer Service Center for shipping charges.

All International Shipments  ~ Japan, Canada or Other Countries

  • Limits on quantities or restrictions apply to specific items due to Customs or shipping regulations.
  • Customers are responsible for any destination charges, if applicable (e.g. customs-duty, inspection fees, province taxes).
  • Customs regulations vary, depending on destination.

Sample Limits for International Orders on Specific Items are as follows:

  • Coffee: 40 Bags per order on all varieties
  • Chocolates: 24 boxes of chocolates per order on all types
  • Macadamia Nuts: 18 cans of any size per order on all types
  • Cosmetics:  24 bottles or boxes of one type per order

 

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